ABOUT US |
|
AUDITING OUTSOURCING CONTRACTS |
COURSE
OVERVIEW
Many organisations are reliant
on the delivery of non-core services through outsourcing initiatives.
However, the negotiation of an outsourcing contract can prove fraught, and
the value of outsourced facilities debateable. This unique course brings
together the commonest issues to provide a single source for a reviewer’s
all round understanding of the risks and core controls.
COURSE
BENEFITS
Skills:
After completion of this
course, you will be able to:
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Demonstrate an understanding
of the issues related to outsourcing contracts
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Evaluate and audit an
outsourcing contract
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Form an audit opinion of the
adequacy and effectiveness of an outsourcing contract
Support Materials:
This course is accompanied by
a manual that includes full briefing notes.
WHO SHOULD
ATTEND
This course is designed for
all reviewers, particularly internal auditors, who need to review
outsourcing agreements or contracts.
COURSE Programme
Outsourcing contracts –
dynamics
Outsourcing contracts – issues
– pre-letting
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Right to audit and inspect
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Gathering information and
collecting benchmarking data
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Pre-letting strategic
objectives and benefits analysis
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Pre-letting risk analysis
and due diligence
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Contract term and duration –
penalties for early termination
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Right to terminate – renew –
vary
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Authorisation and authority
for binding and for variations and amendments
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Survivorship – matters that
continue after the contract terminates
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Treatment of staff and
assets supplied or loaned under the outsourcing agreement
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Outsourcing partner
commitments, warranties, performance bonds, and distribution of risk and
loss
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Limitation of liability and
waivers
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Indemnity against third
party claims, insurance by partner, employer’s liability insurance
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Financial instruments,
pricing, tariffs, invoicing and payments – the process, under-, over- and
advance payments, payment of legal fees and costs
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Payments of commission to
third parties and tied or independent status of outsourcing partner
Outsourcing contracts – issues
– post letting
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Installation, commissioning
and acceptance
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Service Level Agreements and
standard of performance – failure to perform
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Inter-party communications
and co-operation
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Ownership of data and
process
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Disputes and arbitration
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Termination states and
procedures
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Third party funding
withdrawal
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Non-exclusive remedies and
liquidated damages
Outsourcing contracts – the
review content
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Reviewing – opinion on
effectiveness, performance, yield and value for money, accountability and
administration
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Reviewing – opinion on
governance, regulation, ethics and financial control
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Reporting on issues that
cannot be corrected
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Reporting on risks that can
be corrected
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Generating lessons learned
structures
PRESENTED BY:
This course is designed, developed and presented by MindGrove Ltd. |
