Becoming an effective interviewer with MindGrove

BECOMING AN EFFECTIVE INTERVIEWER

COURSE OVERVIEW

Without guidance and practice it is difficult to conduct effective interviews. Many staff have no formal training in interviewing and conduct interviews that are badly structured, have no measurable goals and end up with inconclusive results. This course provides a stimulating introduction to interviewing and focuses on preparation, strategy, structure and effectiveness.

COURSE BENEFITS

Skills:

After completion of this course, you will be able to:

Describe the nature of communication between people
Plan an interview with regard to context, time and goals
Interview subjects in a positive atmosphere whilst maintaining control
Deploy questioning strategies and tactics to yield the maximum amount of useful information
Employ good note-taking methods to record interviews
Deal with difficult interviews or difficult subjects

Support Materials:

This course is accompanied by a substantial manual that includes full briefing notes and strategies for interviewing.

WHO SHOULD ATTEND

This practical intensive course is open to all, although staff with less experience will find it of greatest value. The heart of the course is in the correct planning, sequencing and performance of interviews. The result is a course where participants spend most of their time conducting case-study interviews.

COURSE Programme

Communications between people