Interviewing Skills for Auditors from MindGrove

Interviewing Skills for Auditors

COURSE OVERVIEW

One of the more difficult skills to acquire, as a novice auditor, is the ability to conduct effective interviews. Too many interviews are badly structured, have no logical goals and end up as time-wasters.

This course provides a stimulating introduction to interviewing and focuses on preparation, strategy, structure and effectiveness.

COURSE BENEFITS

Skills:

After completion of this course, you will be able to:

Describe the nature of communication between people
Plan an interview with regard to context, time and goals
Interview subjects in a positive atmosphere whilst maintaining control
Deploy questioning strategies and tactics to yield the maximum amount of useful information
Employ good note-taking methods to record interviews
Deal with difficult interviews or difficult subjects

Support Materials:

This course is accompanied by a substantial manual that includes full briefing notes and strategies for interviewing.

WHO SHOULD ATTEND

This intensive hands-on course is open to all-comers, although staff with less experience will find it of greatest value. The heart of the course is in the correct planning, sequencing and performance of interviews. The result is a course where participants spend most of their time conducting case-study interviews.

COURSE Programme

HOW COMMUNICATIONS WORK